Garry Woessner rents a car, but turns down the offer of renting an electronic toll pass. You can see how much this misstep cost him. How do you keep toll authorities from making it “E-Z” to overcharge you, and how can we help Woessner appeal the charges?
Wherever you go these days you see people looking intently at their smartphone screens. They’re very absorbed in what they’re reading on those small screens while ignoring distractions such as traffic.
Helen Laurence rents a car from Thrifty, but after she returns it, she receives a surprise bill for tolls she didn’t run up. Can our advocates get the toll charges reversed?
Ask Beth Souther to name her favorite travel gadget and she’ll tell you about her recent road trip from Wilmington, N.C., to Byfield, Mass.
When Amos Peters picked up a rental car in Austin a few weeks ago, the only thing that stood between
Maybe I got it wrong when I concluded that car rental companies are just trying to help customers by offering “optional” toll payment services with their cars.
It cost me $27.10 in tolls and fees to make the round trip between the Orlando airport and my home in Winter Springs, Fla., in a rental car last month.
Think of it as an invisible road hazard.
Here’s a question about a possible scam from reader Candice Sabatini. She’s noticed that an increasing number of toll roads and bridges no longer have toll booths — you either carry a transponder or pay a fine.
As far as surprises go, the one Michael Benson encountered on his drive from Breezewood, Pa., to the Ohio border was small but annoying: an extra $3.90 charged by the Pennsylvania Turnpike. But what followed was anything but small. When he tried to find out about the mystery toll, he was given the runaround by Turnpike authorities.