As Marc Markowitz drives out of the Thrifty car rental lot in St. Louis he has no idea that his whereabouts are being tracked. But when he returns the car, he receives an expensive surprise — someone was watching.
Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later?
When Cliff Hampson checks his mail, he gets nervous. He’s wondering if he’s going to receive a bill from Thrifty Car Rental for damage to the car he rented last year.
Maurice Vine is a victim of a common car rental problem: He incurred toll charges while renting a car. And,
Alma Luz Villanueva lives in Mexico but visits the United States frequently. When she does, she rents a car from Thrifty in Los Angeles. She flashes her Mexican license, and off she drives.
Thrifty Rent A Car in Omaha rented Charles Sass a car with a damaged tire, which needed to be replaced
Helen Laurence rents a car from Thrifty, but after she returns it, she receives a surprise bill for tolls she didn’t run up. Can our advocates get the toll charges reversed?
ere’s a question I don’t see every day: If a company goes out of business, what does it owe you?
Sometimes, things need to go bad to reveal the good.
When Randahl Lindgren landed in Omaha to be with his dying mother, the last thing on his mind was his rental car.
Derek Hehn is ticked off at Thrifty Car Rental. His rental car recently blew a tire, and now it’s sending a collection agency after him for another $125.
Arjun Aiyer receives a surprise bill for an extra $600 after renting a car in Mexico. The company alleges the vehicle was damaged while Aiyer was driving it. But where’s the proof?
Allen Friedman says he declined the optional insurance when he rented a Chevrolet Impala from Dollar Rent a Car at Denver International Airport recently.
Mark Spritzler gets a surprise bill for $312 after he returns his rental car. Seems his windshield was cracked. But he says he didn’t do it — and he’s got proof. Why won’t Thrifty see things his way?
Car rental damage cases are usually disputes between two parties — the renter and the agency. But not always. Ron
The late-model Chevrolet that Sukumar Thanawala rented from Thrifty Car Rental in Munich in the spring looked “absolutely fine” when he returned it, he said.
Amy and Kevin Roeder are stuck with a $1,600 bill from Thrifty Car Rental for damage they say they didn’t do. Thrifty insists they’re responsible, and isn’t backing down. And now I’m stuck, too. What do I do next?
Ah, the ol’ Mexican car rental scam.
Here’s a problem travelers are running into more frequently: Months after a trip, they get a bill from their rental company charging them for an unknown traffic violation, plus a handling fee. Often, there’s little recourse.
Like most travelers, Bette Waterstreet doesn’t expect much when she rents a car. A clean, running vehicle that’s in the same car class she ordered will do just fine. But that’s not what she got when she rented from Thrifty in Ontario, Calif., recently.
Kristin Luna reserves a car in Austin, Texas but when she checks in, her car rental company is out of vehicles. She’s free to rent from another company, but will have to pay an extra $245. Shouldn’t her car rental company or travel agent help her?
Tom Gainor pays for a rental car through Hotwire.com, but when he gets to the car rental counter in Mexico, an agent strong-arms him into buying insurance that more than doubles the cost of the car. Neither Hotwire, nor the rental company seems to care. Is there any way of getting his money back?