Tea time didn’t go as planned for Star Rivera.
TEA
Leslie Kelley’s room rate at InterContinental’s Barclay New York was an astonishingly low $129 a night. Astonishing, because the published room rate is $329 a night. And astonishing, because of the extras the hotel allegedly tried to add to her bill to make up for some of the lost revenue.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an