Last week’s post about excellent customer service brought a few me-toos out of the woodwork, including this noteworthy account of United Airlines doing the right thing.
TAXI
Lynne Lenhart’s daughter had her $140 iPod taken on a recent visit to New York. The thief was a taxi driver who remains at large, with the apparent blessing of the government and the New York City Taxi and Limousine Commission. This sad — and apparently unsolvable — case raises some important questions about the use of credit cards.
Elliott is consumer advocate 
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