Enjoy the government’s new airfare rule. It might not last.
TAXES
Ready for Round 2 of car rental companies vs. cities?
No industry piles on the fees and surcharges like the car rental industry. Yes, they have their reasons. And yes, they have competition from airlines, which haven’t met an ancillary fee they don’t like. But sometimes it’s useful to watch the rubber hits the road, so to speak.
It turns out your nonrefundable ticket isn’t entirely nonrefundable, after all. Taxes and government fees, which until now have disappeared into a void — and many believe, are simply pocketed by airlines — can be returned.
When he cancels his trip to Istanbul, Kevin O’Connell tries to get a refund for the taxes and fees on his flight. But his online travel agent, Priceline, is giving him the runaround. How does he get his money back?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an