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Missed flight penalty: American Airlines charges $742 to student delayed by customs

July 16, 2009

Call it the “missed flight” penalty. Katerina Naumenko, a medical student in Grenada, had to shell out an extra $742 when she missed a connecting flight in Port of Spain, Trinidad.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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Missed flight penalty: American Airlines charges $742 to student delayed by customs

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