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STRATEGY

What kind of a complainer are you?

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We’re traveling down an uncertain road this year. Buckle up. “This kind of reminds me of the old sea maps from the 1300s that showed a coastline with the caption which read, ‘Here be Monsters,’” says Patric Douglas, the chief executive of Shark Diver, a tour operator in San Diego, Calif. “Trying to forecast this thing using any models from the past 20 years will be useless.”

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