Why won’t Airbnb refund my rental in St. Thomas?

David Christophe books an Airbnb rental in St Thomas. But then Hurricanes Irma and Maria devastate the island. So why won’t Airbnb or the owner agree to cancel and refund his money?

Why a luggage delay does not entitle you to a ticket refund

Erin Hill is invited to be a bridesmaid in her friend’s destination wedding in the U.S. Virgin Islands. Air traffic delays cause her to miss her original flight to St. Thomas. Sympathetic to Hill’s situation, United routes her through Miami on another carrier. Arriving in St. Thomas that same night, she can still be in the wedding the next day as planned. But Hill’s luggage doesn’t make the trip. She’s forced to borrow clothes from her friend and misses participating in the wedding. Now Hill wants a full refund. Will our advocates be able to help her get it?

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