Ellie Capers’ 12th-grade class has plans to volunteer at a marine lab in Baja, Mexico, when the swine flu outbreak forces them to cancel their trip. Their airline offers them another option: a vacation in Las Vegas. Are they stuck with a trip to Sin City? Or did their airline fail to help them?
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southwest airlines
Just as Delta Air Lines announced plans to raise its checked baggage fees, another carrier appears to be quietly considering charging its customers for the first piece of checked luggage.
One of the most disturbing aspects of the whole subpoena unpleasantness over the New Year’s holiday is that the agents who came to my colleague Steve Frischling’s home allegedly threatened to revoke some of his security clearance. I wondered if they might do the same thing to me, perhaps adding my name to the Terrorist Screening Database.
It just happened to me.
It was just a matter of time before Southwest Airlines, which started accepting pets as passengers earlier this year, got into a dog-fight with a customer. Actually, this one’s more of a cat fight.
The average cockpit wage cost per average passenger fare per hour of flight is just $3.73 — almost half the minimum wage — according to analysis by Robert Herbst of the Web site Airlinefinancials.com.
Southwest Airlines, according to a new survey by Glassdoor, a company that conducts online salary surveys.
Yes. Sure, Southwest’s decision to begin charging for early boarding is taking it on a slippery slope toward a la carte fees, but what a ride it is, according to passengers like Jennifer Rigdon.
United Airlines and US Airways lead the pack, according to the Transportation Department, charging their customers $78 million and $66 million, respectively. (The figures on the chart are for the first quarter of 2009, and are in millions.)
Who are the most influential Twitter users in the travel business? That’s an easy question to ask, but a hard one to answer. Here it goes, anyway …
If you’re delayed on your way to the airport because of a summer thunderstorm, you might think you’re out of luck. Most airlines now gladly charge you a full walk-up fare for the next flight when you don’t get to the gate on time — even if it’s for a reason beyond your control. But here’s a secret.
Airline luggage has been making headlines recently, whether it’s US Airways’ controversial decision to add a $5 convenience fee to some checked bags or Alaska Air’s luggage fee/guarantee. But which airline has the most customer-friendly policy when it comes to checked luggage?
David Holmes probably needs no introduction. But just in case you haven’t heard of him, he’s the 40-year-old Southwest Airlines flight attendant whose in-flight safety announcement is making the rounds on YouTube. I asked him how he became the rapping flight attendant.
There’s been an interesting question raised by an earlier post about Southwest Airlines’ lost-and-found luggage debacle. What role, if any, did yours truly play in retrieving the passenger’s bag?
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