Skybus Airlines became the fourth airline to fold in a week when it abruptly announced that it would cease all operations effective today. No one didn’t see this coming. But unlike the other air carriers that have expired, this one’s got all the makings of a real whodunit.
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Here at the travel industry’s unofficial complaints department, we count on having a day or two off, Good Friday being one of them. Not this year. Here are three recent stories of compassion-less customer service that arrived in the “in” box on what was supposed to be our “off” day.
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