It’s easy to get lost in Vail. It’s just as easy to find yourself in Keystone.
SKI
Radio-frequency identification (RFID) technology isn’t new, even to the travel industry.
Rebecca Klein’s kids were ski novices when they checked in at Vermont’s Smugglers’ Notch resort for a weeklong stay recently. They didn’t stay that way for long.
EpicMix is Vail Resorts’ newest online mobile application for winter sports, and with ski season just around the corner, I asked Rob Katz, Vail Resorts’ CEO, to weigh in on social media and skiing. Here’s our interview.
It might be something of an understatement to say that the ski trip that Victor Thomas and his girlfriend Susie took in Zermatt, Switzerland, two years ago, did not go as planned. On her first day on the slopes, Susie fell and shattered her lower leg. She spent the rest of her vacation in the hospital.
Getting your ski legs isn’t always easy. Here’s what happened to Christopher Elliott when he took his first run of 2009 at Whistler-Blackcomb.
Colleen Bosler prepays for a hotel at a ski resort during Christmas. But she misses her plane, forcing her to reschedule. The resort offers her credit, but she has to cancel her make-up vacation, too. The hotel is giving her until May to use the credit, or it will expire. Is that fair?

Elliott is consumer advocate
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