Recently, we have received a steady stream of complaints about Target gift cards and missing balances. We are happy to report that we have been able to successfully advocate most of these cases. So when we received Tony Tucker’s request for help we thought we might be able to assist, until we read his entire story.
A woman went to a free stroke prevention screening given by a mobile medical clinic. She ended up on the hook for an extra exam fee when she later went to her own doctor.
Have you heard of the “Grandparent Scam?” One of our readers wrote to us for help after a version of that ruse cost her more than $4,000.
If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products, and some of you, dear readers, think I’ve gone too far.
After all, aren’t some of the best things in life free?
Nick Gill succeeded at something our advocates haven’t had any luck with: getting his missing balance restored to his Amazon.com gift cards.
If you don’t trust your bank, you’re in good company. Financial regulations are unraveling in the wake of several shocking banking scandals Switching to Bitcoin? Ditching our financial institutions?
Who is sending Katherine Johnson’s daughter parking tickets? The Miami Parking Authority’s citations, usually for $42 apiece, have arrived in the mail intermittently since 2014 for violations that allegedly occurred in Miami, where her daughter attends college.
It happened to Shirley Kroot on a recent visit to Paris: the classic summer vacation scam.
Laurie Richardson rented a car from Enterprise for just one day, but, unbeknownst to her, she racked up $550 in damages from what appeared to be a little dent. Can our advocates help her repair her reputation?
During an internet search for the Cedar Lodge Hotel, Michael Hughes clicked on what he thought was the hotel’s official website and booked a room. The trouble came when he needed to cancel the refundable reservation. That’s when he discovered that he had actually booked through a third-party website — one that charges a nonrefundable booking fee.
Does anyone not have a car rental horror story like Dave Dzurick’s? When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost.
There’s no such thing as a free lunch — or in Mark Spurgeon’s case, a free cruise.
Has Joshua Ngwang Menang been scammed? First, his baggage was damaged while flying on KLM. Then he was “compensated” with an uncashable check.
While many of us are technologically savvy and can instantly recognize an email or internet scam, there is a vulnerable population that can’t.
Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math.
Italy’s infamous restricted traffic zones have struck again, this time snagging Douglas Schmucker, an unsuspecting Avis car rental customer.
If you make a purchase online, don’t receive exactly what you bought, and then find yourself on hold for a long time when you call the seller, does that mean you’re being scammed?
Here we go again. Jonathan Marcotte wants $361 in Amazon gift card credit restored to his account, and after reading a similar story on this site, he thinks we should help.
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
Her “villa” in the Dominican Republic looked like a real find. It came with its own concierge and a private pool and was only steps away from a rugged Caribbean beach. Best of all, the price was right for Elisabeth Sperry, a veterinarian from Falmouth, Maine: a week for just $3,500, a 25 percent discount from the regular rate.
This shouldn’t have happened to JoAnne Hemsley’s daughter, Daniella. Not with the recent changes HomeAway made to protect users from phishing attacks.
Remember Barbara Smidt? She purchased a Cancun vacation package on Cyber Monday through Fresh Trips, a website promoted by Travelzoo. After she paid for her trip, she discovered that Fresh Trips was not delivering on the deal — and she would have to find other, much more expensive accommodations to complete the trip.
When Barbara Smidt bought a Cyber Monday travel deal on Fresh Trips for a five-star all-inclusive resort in Cancun, she thought she was getting a bargain.
If you read this site, you know in which direction I lean. I believe most frequent flier and stayer programs unnecessarily divide us into castes, compel us to make mindless purchases, and encourage arrogant, entitled behavior.
All Efren Bojorquez wanted to do was take his dad to the Super Bowl.
Barbara Chaiken’s Facebook account is hacked, and the bad guys are asking all her friends for money. Is there any way to stop this?
Hey scammers, the hot lights are on you, and there’s no place to hide.