Did this man make a $10,000 mistake, or is he a victim of an online scam?

When Kenneth Copeland uses the web browser on his phone to purchase concert tickets, he is pleased when he receives an email confirming his desired seats. However, the shock comes when he scrolls down to the price he just paid — over $10,000 for four tickets.

I was charged a $14 booking fee! Is this a scam?

During an internet search for the Cedar Lodge Hotel, Michael Hughes clicked on what he thought was the hotel’s official website and booked a room. The trouble came when he needed to cancel the refundable reservation. That’s when he discovered that he had actually booked through a third-party website — one that charges a nonrefundable booking fee.

I tried to sell my Target gift card on Craigslist, but instead it was stolen. Can I get a refund?

Recently, we have received a steady stream of complaints about Target gift cards and missing balances. We are happy to report that we have been able to successfully advocate most of these cases. So when we received Tony Tucker’s request for help we thought we might be able to assist, until we read his entire story.

If your vacation beach house looks too good to be true, it may be just that

Her “villa” in the Dominican Republic looked like a real find. It came with its own concierge and a private pool and was only steps away from a rugged Caribbean beach. Best of all, the price was right for Elisabeth Sperry, a veterinarian from Falmouth, Maine: a week for just $3,500, a 25 percent discount from the regular rate.

Travelzoo v. Fresh Trips: Deceptive practices and a damaged reputation

Remember Barbara Smidt? She purchased a Cancun vacation package on Cyber Monday through Fresh Trips, a website promoted by Travelzoo. After she paid for her trip, she discovered that Fresh Trips was not delivering on the deal — and she would have to find other, much more expensive accommodations to complete the trip.

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