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The Travel Troubleshooter
Can anyone help get my phone off the “blacklist”?
Samsung screwed up my computer. Now it’s ignoring me. Can you help?
Will Samsung buy back my broken refrigerator? It said it would
You ask the impossible. But that’s OK; sometimes we can do the impossible.
I didn’t know that was banned on a plane!
What should I do about my cursed Kenmore appliances?
What should Samsung do for its nervous Note 7 customers? This.
Oh no! My Samsung warranty defies the space-time continuum
His phone has a paperwork problem, but who is responsible?
My washer/dryer is a few features short — do I deserve a partial refund?
The Travel Technologist
The agony and ecstasy of online travel videos
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