What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

safety inspections

“We’ve had a lot of cracks about the whole inspection thing”

March 14, 2008

If you really want to understand how the Southwest Airlines safety scandal is affecting passengers and employees, there’s only one thing to do. Get on a flight and strike up a conversation with a crewmember. Which is exactly what I did this morning.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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