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RULE 261

Merry Christmas: Europe gives air travelers an “extraordinary” present

December 24, 2008

It’s an early Christmas present for air travelers: The European Union’s top court has ruled that passengers must be compensated if an airline cancels a flight for technical reasons, unless “extraordinary” events are to blame. And it said an airline must prove the circumstances are “extraordinary.” Airlines have been dreading this day for years.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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RULE 261

Merry Christmas: Europe gives air travelers an “extraordinary” present

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