If he reveals the details of his awful vacation-rental experience, Terry Fedigan is afraid of what might happen. The rental property’s owner could sue — and win.
Sandals saves a vacation ruined by swimsuit models
Have a look at the TripAdvisor reviews of the Hilton Garden Inn in Tampa.
Online review sites offer what appears to be helpful information. But it’s not always reliable. Just a few days ago,
Mandy Fleming’s Airbnb rental couldn’t have happened at a worse place — or time.
Online reviews are great sources for information about a hotel or restaurant — except when they’re not. Here’s how to spot a fake.
Don’t believe everything you read online, especially on user-generated review websites such as TripAdvisor or Yelp, which claim to help you find the best hotels and restaurants.
You don’t have to read the 59-page congressional report on the Transportation Security Administration’s shortcomings, released on the 11th anniversary of 9/11, to conclude the agency has “become its own worst enemy.”
Glenn Monroe and his wife own the Westbrook Inn, in Connecticut, which he describes as the “perfect” place to “step back in time to the romantic Victorian era.”
Who is hunnyb62?
Tom and Terri Dorow didn’t like their recent vacation rental in Scottsdale, Ariz.
2011 was quite a year, wasn’t it?
Ellen Gonella is a guest at the Westin Kaanapali Resort in Lahaina, Maui, a gorgeous beachfront property with a little smoking problem.
Hotels want to know who you are. Especially if you’re reviewing them anonymously.
Oh, the things hotels will do for a good review. It’s not enough to ask guests for a write-up on a popular site such as TripAdvisor or Yelp after they’ve checked out. Lately, some innkeepers have been pressuring their customers to say positive things online — in extreme cases, even before they’ve checked in.
Sara Jensen had such an awful stay at the Hotel Toshi in New York that she decided to write about it on TripAdvisor. Little did she know that a hotel representative pretending to be a satisfied guest would promptly post a positive review to counter her comments. Or that TripAdvisor would allow it.
Mary Yostos needs your advice. She had a horrible experience at the Grand Hotel in Minneapolis last September. While at
TripAdvisor, which appears to have weathered a fake-review scandal thanks in no small part to a plausible explanation from its chief executive, has never been accused of pulling any punches. Until now.
How do I boost my TripAdvisor rating? That’s the most common question I get from hotel executives. And even though I try to persuade them it’s the wrong question — that there’s no proven link between a good review and bookings — they insist that their TripAdvisor reviews are the be-all and end-all. Now, two of TripAdvisor’s most vocal critics, Beat of Hawaii with an assist from guidebook legend Arthur Frommer, have delivered a devastating blow to the Expedia-owned site.
I wanted to like the Canon Vixia HFS10. I really did. I own two Canon cameras — the mercurial Canon 1D Mark III and the forgiving Canon EOS 40D — but when it comes to video, I’ve always shot Sony. Still, the HFS10 looked like the ideal travel companion. It was compact, light, had a terrific lens and most important of all, it seemed easy to use. But looks can be a little deceiving.