Oh, the things hotels will do for a good review. It’s not enough to ask guests for a write-up on a popular site such as TripAdvisor or Yelp after they’ve checked out. Lately, some innkeepers have been pressuring their customers to say positive things online — in extreme cases, even before they’ve checked in.
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REVIEW
Sara Jensen had such an awful stay at the Hotel Toshi in New York that she decided to write about it on TripAdvisor. Little did she know that a hotel representative pretending to be a satisfied guest would promptly post a positive review to counter her comments. Or that TripAdvisor would allow it.
Mary Yostos needs your advice.
She had a horrible experience at the Grand Hotel in Minneapolis last September. While at a wedding party, her wallet was stolen. Her complaints to the hotel were for nothing. “They said the restaurant on the second floor was technically not part of the hotel,” she says.
So she wrote a negative [...]
TripAdvisor, which appears to have weathered a fake-review scandal thanks in no small part to a plausible explanation from its chief executive, has never been accused of pulling any punches. Until now.
I wanted to like the Canon Vixia HFS10. I really did. I own two Canon cameras — the mercurial Canon 1D Mark III and the forgiving Canon EOS 40D — but when it comes to video, I’ve always shot Sony. Still, the HFS10 looked like the ideal travel companion. It was compact, light, had a terrific lens and most important of all, it seemed easy to use. But looks can be a little deceiving.
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