I’ve noticed that our friends at the TSA haven’t made any New Year’s resolutions yet, at least not publicly, so as I thought I’d help the federal agency charged with the challenging task of protecting our transportation systems.
RESOLUTION
Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.
When it comes to fixing travel problems, every happy ending isn’t necessarily a Hollywood ending. Consider the case of Samantha McCormick, a 23-year-old Hotwire customer whose car rental rate unexpectedly doubled.
When Judy Galliher of Silver Spring sent me her hotel horror story, I had a reflexive, Scrappy Doo-like reaction: Lemme at ‘em!
Elliott is consumer advocate 
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WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an