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RESERVATIONS

Airline redefines “day” and refuses to honor fare, until …

April 2, 2009

One of the secret loopholes that most air travelers don’t know about is the 24-hour grace period. Airlines like United will allow you to cancel your itinerary for a full refund if you find a lower fare within a day. But how do airlines define “day”?

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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