Yes, a scratch on your rental car will be an “issue” — an expensive one

How much should you trust what a car rental employee says when you’re told a scratch on the vehicle won’t be an issue? Jason Puerner learns the hard way that the employee’s spoken assurance won’t protect you from a big repair bill.

Charged 2,610 euro for a damaged gearbox on my Sixt rental car

When the clutch on Cheng Ling’s rental car fails shortly after he picks it up, he and his family are stranded at the side of the road. But Sixt waits three months after the car is returned to invoice him 2,610 euros for damage he didn’t cause. Can our advocates help him get Sixt to drop the charge?

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