Tim Murphy booked flights on Expedia for himself, his wife and their four children for an Italian vacation. A strike by French air traffic controllers threw a wrench in their plans. Now he wants to know if his missed connections are fixable.
Don’t look now, but your consumer rights are vanishing.
There’s an old saying that the devil is in the details. It’s especially relevant when you’re dealing with air travel. That’s because if you don’t pay careful attention to the details when making your reservations, there can be the devil to pay.
Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments.
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon.
The U.S. Transportation Department surprised the travel world last month by suspending the creation of an important new consumer-protection regulation.
American travelers fear they’ll be left to fend for themselves when they hit the road this year — and for good reason.
Eun Hwa Lee’s problem with Delta SkyMiles is also your problem.
Delta recently shuttered her son’s loyalty program account, “without notification or justification,” deleting 76,000 miles he’d accumulated during the last eight years.
Let’s re-regulate airlines. And by “re-regulate” I don’t mean Congress should overturn the Airline Deregulation Act of 1978, which unshackled government control over fares and routes and sent the Civil Aeronautics Board to that big hangar in the sky.
The Transportation Department wants to know if shrinking space on airlines is putting our health and safety in danger. So should you.
What if the federal government said “enough” and ordered the airline industry to behave? Would they comply?
The days of a freewheeling, lightly regulated airline industry, in which a carrier can charge whatever fees and fares it
Scam. It’s one of those words in the English language that sounds like what it represents — an onomatopoeia (for
The remarkable thing about the proposed Cruise Passenger Protection Act is that on its face, it looks entirely unremarkable. The law would require cruise lines to publicly report all alleged crimes on a ship and to disclose their passenger contracts in plain English.
Peter Bauer is mad.
What’s your biggest airline problem?
The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.
It turns out that all the negative things that happened to air travelers in 2010 – invasive body scans, multiplying fees, erupting volcanoes – were offset by at least one positive change: an increasingly passenger-friendly Transportation Department.
How much does your airline ticket really cost? Admit it, you have no idea.
Beware of the airline seatback cops. They recently nabbed Cheryl Smith, and they could be coming for you.