Like many air travelers who are wary of having their luggage pilfered, Bobby Caldwell took every step he could to protect his property on a recent flight from Albuquerque, N.M., to Chicago. He packed his belonging in sturdy suitcases and secured them with TSA-approved locks.
RECEIPT
When it comes to airline fees, nothing is off-limits. Just ask Jason Fogelson. He needed a receipt for his latest American Airlines flight, but when he asked for one, the airline said it would cost him. “I was flabbergasted,” he says. So was I.
Elliott is consumer advocate 
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