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RATINGS

New TripAdvisor whistleblower claims: some reviews are “totally fraudulent”

June 23, 2009

In the wake of the recent TripAdvisor rating scandal, two travel industry insiders are claiming reviews about their businesses have been faked, either by competitors or by themselves.

37 comments

For some hotel guests, opaque stars don’t shine as brightly

June 9, 2009

Is something wrong with the star ratings system used by “opaque” sites such as Hotwire and Priceline? Maybe.

19 comments

Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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RATINGS

New TripAdvisor whistleblower claims: some reviews are “totally fraudulent”

For some hotel guests, opaque stars don’t shine as brightly

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