What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

QUESTIONS

Do you need a rental car?

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David Harm is worried about his wife’s ticket to Omsk, Russia. When he made her reservation through Aeroflot’s Web site, his finger slipped — “I hit the ‘L’ key instead of the ‘K’ key” — and misspelled his wife’s last name (“Slirtenko” instead of “Skirtenko”).

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