Did Sprint break its “buyback” promise?
Sprint offers Sarah Gagliardo a refund on her cell phone after she cancels her service. But now it’s refusing, saying she’s not a current customer. Can it do that?
Sprint offers Sarah Gagliardo a refund on her cell phone after she cancels her service. But now it’s refusing, saying she’s not a current customer. Can it do that?
Robin Myer’s phone doesn’t work. Neither does her daughter’s. T-Mobile doesn’t seem to care. Can their phones be fixed?
Linda Brown-Westmoreland’s phone is suddenly disconnected. Comcast promises it will fix the problem fast, but it doesn’t. Is she out of luck?
When Kacy Thompson’s home burns to the ground, she asks her phone company for help with her account. Instead, it sends her form emails. Is there a way to get someone there to listen?
Christina Conte’s mother tries to cancel a voucher she bought through Travelzoo, but the company refunds all of them. Now it won’t reinstate them, despite repeated calls to the company. What can she do?
Jeffrey Grim can’t make a connection in Brussels because of an error made by his online travel agency. In order to fix the problem, he racks up $378 in phone bills. Should the company cover his expenses?
It happened this morning. The battery on our Honda Accord died — a battery we bought through AAA less than three years ago. I tried to call AAA Emergency Roadside Services for help, but after navigating my way through a confusing menu, and enduring about five minutes of elevator music, my call was disconnected.
Back in January, I noted with amusement that Harrah’s had issued a press release saying it does not “impose mandatory resort fees attached to a room reservation.”