Kay Pratt’s rental car gets a ticket when she stays in a San Francisco hotel. Problem is, the car was under the care of the property’s valet services. Now she wants the $85 ticket refunded, but the hotel is stringing her along. Is she stuck with the ticket.?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an