Priceline promises to refund Ian Dennis’ vacation package when he makes a typographical error. But then it reneges, leaving him with a big bill. How can he prove he was offered a refund if the conversation took place by phone?
PACKAGE
Paul Cantrell’s mother-in-law is trying to get a refund for a Priceline vacation package. She’s been promised all of her money back, but the company is balking. Is there anything she can do?
When you buy a travel package through an online travel agency, you expect the price to be significantly less than if you booked each item separately, right?
Elliott is consumer advocate 
I'm on Facebook: Please "like" 
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an