What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
Everyone likes to take a day off. But should you pay for your car rental company’s vacation?
When Best Western bills Angela Williams-McGill twice for the same night, she incurs a bank overdraft fee and then waits months for a refund. But the hotel never pays her back, and all she has to show for her efforts is a claim number. Is there anything she could have done to prevent this? And what about the refund?
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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