Not so long ago, you had to pick up a phone and call your local travel agent to book a cruise. No longer.
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When it comes to online hotel reviews, travelers don’t believe everything they read.
Kathy Agosta calls it a “blatant ambush of personal credit card information.” But it’s far from clear who was doing the ambushing.
It happened this morning. The battery on our Honda Accord died — a battery we bought through AAA less than three years ago. I tried to call AAA Emergency Roadside Services for help, but after navigating my way through a confusing menu, and enduring about five minutes of elevator music, my call was disconnected.
Carolyn Fletcher’s honeymoon started heading south the moment she and her husband landed in Cancun. No one was there to pick up the newlyweds. It took an hour for her to convince a van service to deliver them to their hotel. But when they checked into their four-star resort in Akumal, they discovered it was [...]
Turns out passengers are upset about rising luggage fees — and more.
Allow me to vent for a minute. Online video may be the future of travel, but it is most certainly not the present.
The roundtrip airfare from Brussels to New York on the European online travel site eDreams was €337 — until Alisa Schlossberg clicked on the “buy” button. Then it jumped to €592, creating an eNightmare.
Elliott is consumer advocate 
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