What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
One moment, 8-year-old Brent Midlock was swimming in a shallow saltwater pool at an all-inclusive resort in Playa del Carmen, Mexico. The next, he was gone.
Here’s an important footnote to the airline industry’s year from hell. A closer look at the Transportation Department’s 2007 report card shows some carriers were likelier to lose your luggage, deny you boarding, get you to your destination late and provoke a written complaint. And some airlines were above it all.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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