What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
When Michael Mihalik gets a phone call offering a free cruise, he takes the bait. But a $190 deposit later, he’s having second thoughts about this getaway. The company won’t refund his deposit. Should it?
Reidun Gauger and her husband Georg have been loyal Northwest Airlines customers and American Express cardholders since 1972. So when they were offered 50,000 each from Amex during their transition to a Delta awards card, the couple jumped at the chance.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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