When Andrew Goldstein suffers a sudden medical condition that requires a blood transfusion while on a Caribbean cruise, he is left behind in St. Kitts to seek treatment. Now he wants our advocates to help him get a refund for his cruise and reimbursement for his additional travel and medical expenses. But from whom?
This unfortunate couple had to cancel their wedding when the fiancé became seriously ill. Then when they tried to postpone their honeymoon cruise, things got even worse.
Norwegian Cruise Line cancels an Alaskan cruise booked in the United Kingdom, but oddly enough, that same cruise is still available to those in the United States. Can our advocates help?
After a disastrous cruise, Norwegian Cruise Line (NCL) issued $2,500 in vouchers to Jaihar Murli and his family. But the certificates expired after a year, as they usually do.
A month before their departure, Michael Altshuler and Eileen Zegar discovered they had been assigned a new itinerary, sailing to ports of call that were of no interest on a ship they did not choose.
Their entire vacation had just changed, and they were not even aware of it. Their question: How can Norwegian Cruise Line make these changes and then expect them to pay for it all?
You might be surprised.
Steven and Karen Marinoff had a cruise to remember — until it was time to go home. That’s the part of their vacation they’d like to forget. Norwegian’s handling of their problem is making it impossible for them to do so.
Stephen Kane went out of his way to book a cabin with a tub on their recent Norwegian Cruise Line
When Phillip Casey’s multi-leg cruise gets messed up, he asks our advocacy team for a rescue. But can we fix this vacation?
The first of what could be several fuel charge-related lawsuits against the cruise lines was filed earlier this week in Miami. Coral Gables, Fla., attorney Harley Tropin submitted the complaint, which seeks class action status, on behalf of New York resident Jason Ablelove. It charges several large cruise lines, including Royal Caribbean Cruises Ltd., Carnival Corp. and Norwegian Cruise Line, with colluding to fix unreasonably high fuel surcharges.