Newlywed Margarita Lewinter’s TAP Air Portugal ticket, booked through Expedia, is in her maiden name. Neither TAP Air Portugal nor Expedia is willing to change her ticket. Her husband asks our advocates for help.
Something about Nina Bucki’s story doesn’t quite add up. She’d planned a trip to Poland with her two daughters, but didn’t take it. She asked our help in getting a refund or credit for her unused airfares.
Stella Clark is traveling through Europe when she receives an alert of a schedule change to her upcoming Airberlin flight — one that turns a four-hour jaunt into a 29-hour overnight journey. Why won’t the airline allow her to cancel this unpleasant itinerary?
When Beth Langston faints at the airport and is taken to the hospital, her nonrefundable trip to London is the first casualty. Is her refund DOA?
After his wife’s death, David Townsend asks for a refund of their airline tickets. Only one ticket is refunded. Can he get full reimbursement?
Van Le’s daughter didn’t make her flight. And it cost her.
David Sadowski and his wife missed their flight because of brush fires in Tampa. They lost their original tickets, and had to buy new tickets that cost significantly more.
Kristin O’Brien and her family booked nonrefundable tickets from New York to Lisbon on TAP Air Portugal. Now, she can’t make the trip for medical reasons.
When Shakera Bland wanted to go to Paris, she booked a nonrefundable plane ticket through a third-party site. She expected a week in Paris but when her plans changed, she got a headache instead. Now Bland wants our assistance with a refund. But can we help?
At first glance, Siafa Sherman’s case should have been straightforward. According to Sherman, she paid for a refundable air ticket on Lufthansa, which she then canceled — and was due a refund. But when both our forum staffers and regular advocacy team took a look at Sherman’s paperwork, they realized that Sherman’s ticket was not refundable — and Sherman was not happy to hear that.
Everything is negotiable, even a nonrefundable airline ticket. Consider what happened when Ryan Duffy developed complications from brain surgery, which forced him to cancel his American Airlines flight from Charleston, S.C., to Las Vegas.