Give up air travel altogether? You’ve probably heard whispers about it in the aftermath of cancellation-gate. And following United Airlines’ announcement yesterday that it would bump its change fee to $150 from $100 and add Saturday-night stay requirements to many of its flights, who can blame travelers for wanting to ground themselves?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an