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NO FAVORS

‘No waivers, no favors’ reaches new heights

August 9, 2009

The travel industry, hammered by the worst economic downturn in more than a generation, is taking a hard line in an effort to contain costs and preserve profits. A post-9/11 airline policy referred to as “no waivers, no favors” seems to have been adopted by almost everyone shortened to “no.”

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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NO FAVORS

‘No waivers, no favors’ reaches new heights

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