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New York

The two-hour train ride from Arkville, NY to Roxbury runs through some of the most beautiful scenery in New York’s Catskills.

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Have you ever returned from a trip and said to yourself, “That could have gone better”? John and Betsy Salunek did earlier this year, when they got back from a tour of Israel with Gate 1 Travel.

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Hilton offers Joy Valentine a $199 a night rate at its New York property, but it can’t find the price in its system, so it charges her $239 instead. The rate is nonrefundable, so when Valentine asks it to fix the mistake, Hilton refuses. Is there anything she can do to persuade the hotel to honor its original price?

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Kathleen Murphy Skolnik is blocked from seeing her broadway show after an attempted car bomb attack in Times Square. Her theater refuses to give her a refund. Is her ticket lost?

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If you flew into Houston’s George Bush Intercontinental Airport last month, chances are your plane was on time, according to the latest numbers released by FlightStats.com. Nearly 9 out of 10 flights pulled up to the gate within 15 minutes of their scheduled arrival. New York’s LaGuardia airport, where just over half of the flights were considered on-time.

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Lynne Lenhart’s daughter had her $140 iPod taken on a recent visit to New York. The thief was a taxi driver who remains at large, with the apparent blessing of the government and the New York City Taxi and Limousine Commission. This sad — and apparently unsolvable — case raises some important questions about the use of credit cards.

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There are two things we know about New York’s new aviation ‘czar’, who was named today. And we know them simply because an online search of Marie Kennington-Gardiner’s name reveals it.

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