Erik Szabo is “livid.”
NEW ORLEANS
If you haven’t seen this video yet, you should. This is six-year-old Anna Drexel getting a pat-down in New Orleans earlier this month. The TSA is taking a lot of heat for the rather thorough screening of this young lady. Alright, maybe TSA Administrator John Pistole’s reaction was a little inappropriate, calling the screener to [...]
Half a star may not sound like much to the average hotel guest, particularly when there are no nationally-recognized hotel rating standards in the United States. But it means the world to Sandi Tanner, who is planning her 20th wedding anniversary in New Orleans.
Gabriel Medina can’t reach his hotel in New Orleans because there’s a police barricade in front of it. A manager promises to “help” him cancel the reservation, but three days later, his credit card is charged $113. Now his credit card has sided with the hotel. Is there anything else he can do?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an