What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

negotiation

6 secrets car rental companies don’t want you to know

April 16, 2008

What’s it like on the other side of the car rental counter? The answer may surprise you. I’ve been corresponding with a former car rental employee, and he’s shared some remarkable insights into the business that might help you make a more informed decision the next time you rent a car.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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6 secrets car rental companies don’t want you to know

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