I've been on the fence about this case for weeks, following the back and forth between this unhappy customer and a cruise line.

Hey NCL, you call that a kids’ cruise?

I’ve been on the fence about this case for weeks, following the back and forth between this unhappy customer and a cruise line. The reason for my indecision? Two years ago, I took virtually the same Norwegian cruise as Joseph Cilento, and my family and I had a dramatically different experience than he did. But things change.