What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
The response to yesterday’s story about how a Southwest Airlines pilot held the plane for the grandfather of a murder victim has been overwhelming. Here’s an update.
To those of you who say airlines don’t have a heart and who think they never bend a rule for a customer in need, let me introduce Teresa Stewart. She was on a cruise vacation recently when tragedy struck, and she needed to reschedule her Continental Airlines flight.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
I'm on Facebook: Please "like" my new page.
Follow our adventure! We're traveling across America. Details at Away is Home.
Get this blog on your Kindle! Here's how.
Get the sequel to Scammed FREE!: Download the "beta" of The Travel Troubleshooter, the new ebook series that will make you a better traveler -- guaranteed!
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an an email and I'll look into it for you. If you want to connect with other travelers, why not sign up for my free weekly newsletter, RSS feed or free daily email updates?