Will Air Canada ever finish “reviewing” this lost baggage claim?

A piece of Zahid Mohammad’s baggage went missing on an Air Canada flight. Five months later, Air Canada still hasn’t found it — and its claims department is still “reviewing” his case. Nobody at Air Canada will tell Mohammad when or if the airline will resolve his claim. Can our advocates persuade Air Canada to return Mohammad’s missing baggage or compensate him in accordance with the Montreal Convention?

Can you help me get $100,000 for my “near-fatal” in-flight injury?

When Mai Le contacted us concerning her recent “near-fatal’ injury on Hawaiian Airlines, we were surprised to hear that the airline appeared to be unsympathetic to her plight. We suspected there was more to the story — and that was a correct assumption.

WOW Air, why are you ignoring my claim?

WOW Air misplaces Zack Kimble’s luggage on a trip to Iceland. When Kimble submits a claim for reimbursement of the replacement items he had to buy, WOW demands documentation that Kimble’s claim isn’t being covered by travel insurance — which he doesn’t have. Can we persuade WOW to forgo the documentation and reimburse Kimble for his luggage delay?

Are you sure that yogurt caused that damage to your computer?

Jocelyn Kent Smith came to us with one of the most bizarre requests for help our advocates have ever encountered. Smith wanted our help in recovering compensation for damage to her computer, which she claims occurred on a Virgin Atlantic flight. But when we read her story and saw her photos, we doubted her version of events.

I need LATAM to send instructions for my claim in English

When Tim Tyler’s luggage goes missing after a flight on LATAM Airlines, communication failures with the airline stall the resolution of his claim for compensation. Can our advocates get LATAM to process the claim without further delays?

Why has my luggage gone missing on Airberlin?

If you’re planning to fly Airberlin any time soon, consider traveling without luggage or shipping it ahead to your final destination.

Our advocates and our forum members have been seeing a big uptick in cases involving missing and delayed luggage on Airberlin. We’re wondering: Why is Airberlin having so much trouble transporting luggage with its owners?

Why a luggage delay does not entitle you to a ticket refund

Erin Hill is invited to be a bridesmaid in her friend’s destination wedding in the U.S. Virgin Islands. Air traffic delays cause her to miss her original flight to St. Thomas. Sympathetic to Hill’s situation, United routes her through Miami on another carrier. Arriving in St. Thomas that same night, she can still be in the wedding the next day as planned. But Hill’s luggage doesn’t make the trip. She’s forced to borrow clothes from her friend and misses participating in the wedding. Now Hill wants a full refund. Will our advocates be able to help her get it?

Here’s why a $16,000 luggage reimbursement request will fall flat

What happens when a traveler discovers that three pieces of her luggage have been ruined by an unidentified type of “airline goo” and asks Interjet or her travel insurance company to compensate her to the tune of $16,000? Lynda Leibrock can tell you: Nothing.

Help! Airberlin only offered to pay me for half of my clothes

Christian Markgraaff is traveling with his baby and wife when the airline loses all their checked luggage. They purchase $1,000 worth of replacement items while waiting for their baggage to be found. Airberlin offers him a 50-euro voucher for future travel, which he rejects. Three months later Markgraaff is still trying to get compensation.

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