How safe do you feel in your hotel room? Safe enough to carry valuables? Safe enough to lock them in your room safe? Based on Vadim Oleinikov’s experience in the Dominican Republic, even the most impenetrable means of security can be penetrated.
The fear of losing your credit cards and IDs is one of the most common travel phobias. But that fear became a reality for Carol Gail on a trip to Paris, when she left her change purse with her driver’s license, two credit cards, and some money in a cab on the way from the airport to her hotel.
What happened to Dan McDonald’s Amazon gift cards? Only Amazon knows — and it’s not talking.
When Robin and Arie Genchel heard from Chase that someone in France had charged over $11,000 to their debit card for a jewelry purchase, they had every reason to believe that Chase would stop payment of the charge. But the following day, Chase debited their bank account for the full amount of the charge – and more. And it won’t reverse the charge – even though it was clearly fraudulent.
Did Orbitz take $100,000 from Alexander Tiu?
Remember that animated discussion about whether travel agencies should be able to impose their own cancellation penalties?
Airlines love to put their customers on “hold,” but some are worst than others. Just ask Robert Pearce, who recently tried to reach United Airlines to cancel a flight.
She admits she was involved in an “accident” with her Budget rental in Salt Lake City last year.
Adam Khammixay is an American citizen teaching English in Mukdahan, Thailand. He purchased tickets for himself and his companions through Expedia, on EVA Air, and received his confirmation booking information, including references to both EVA Air and Expedia.
Your credit card may protect you against fraudulent travel purchases. Here’s how.
Many travel businesses offer discounts if you pay by wiring cash. But should you? Here’s my take.
As she paged through Viking River Cruises’ glossy brochure one recent afternoon, Diane Moskal noticed a new way to save money: If she booked the Waterways of the Tsars itinerary sailing from Moscow to St. Petersburg with something called an e-check, the cruise line promised to knock $100 off the fare.
If you think the words “vacation rental” and “phishing” are all but synonymous, you’re not alone. Just talk to Ann Schutte, who recently found a rental villa with a “million-dollar” view in Sedona, Ariz., through the rental Web site VRBO.com.
Matthew Del Bontago finds a better price on his seven-day, all-inclusive vacation and cancels his initial reservation. But more than eight weeks later there’s no refund. What’s taking so long?
Carole Brown’s airline ticket — or lack of a ticket — is probably a lost cause. But this being Monday, when I present a borderline case, I’m not 100 percent certain of it.
Let’s talk about money.
Today, instead of offering insights from experts or business owners, I’m going to share Mr. Fixit’s very own strategies for getting the best customer service.
Sometimes, customers let a company get away with murder — figuratively speaking.
Jesse Demastrie and his wife flew from Washington to Las Vegas without incident the day after Christmas. TSA agents waved them through the screening area, and United Airlines allowed the couple to board the aircraft.
I take a dim view of travel clubs that charge an annual fee for access to special prices. Typically, these schemes only benefit the company offering them. But is Spirit Airlines’ $9 Fare Club in the same category?