Can an airline send a debt collector after you to pay for a missed flight? Strangely, the answer is: yes.
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MISSED FLIGHT
There’s been an interesting question raised by an earlier post about Southwest Airlines’ lost-and-found luggage debacle. What role, if any, did yours truly play in retrieving the passenger’s bag?
The so-called “flat-tire rule” that allows airlines to rebook passengers who are delayed for reasons beyond their control went flat last year. But now there’s evidence that the proverbial wheels have come off this plane.
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