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MIKE SIMONETTO

Deloitte’s Simonetto: “It’s easy to view this as the big, bad airline taking advantage of travelers”

September 18, 2009

Mike Simonetto is the principal and global leader of Deloitte Consulting’s pricing and profitability practice. With airlines and other travel companies testing our willingness to pay fees, I wanted to ask a pricing expert like him why travel companies were doing this and where it’s all headed.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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MIKE SIMONETTO

Deloitte’s Simonetto: “It’s easy to view this as the big, bad airline taking advantage of travelers”

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