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MESA AIR

Why is it legal to keep passengers waiting on the tarmac more than five hours?

July 9, 2009

Can you think of a good reason to hold a flight on the tarmac for more than five hours? I can’t. But the passengers on Mesa Airlines flight 7262 from Washington Dulles to Rochester, NY, on May 29 may well be wondering. According to the Transportation Department, they waited 311 minutes before taking off.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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MESA AIR

Why is it legal to keep passengers waiting on the tarmac more than five hours?

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