Follow the money. It’s not just a memorable quote from All The President’s Men, but words to live by if you’re one of the last customer advocates standing.
LOBBYING
Airline lobbying: so where’s the money going?
September 24, 2009
When it comes to lobbying, have travel companies thrown in the towel?
September 15, 2009
Don’t look now, but the lobbyists appear to be giving up on Washington — at least when it comes to travel.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an