What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

LIBERTY TRAVEL

“In my 40 years in travel, I’ve never seen anything like this”

July 30, 2009

Remember Jerry Ginnis, the traveler who booked a Bermuda vacation online, only to have the reservation taken over by a travel agent? The original story provoked an outcry from the travel agency community, and a follow-up post did little to placate it. I didn’t name the travel agency in either post because I wanted to wait for its its side of the story. Well, the wait is over.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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