Did this traveler really abandon his dog “curbside” at the airport?

Aron Szekely’s complaint stunned our advocates — but not in the way he had hoped. When American Airlines refused to allow his faithful dog on a flight to Japan, did this military man simply abandon the animal at the airport?

A death in the family cuts short this honeymoon, but is a refund due?

Evan Grober’s honeymoon is interrupted by the news that his father had passed away. The resort hotel promises to refund the balance of his stay. However, seven months go by, and Grober has yet to see a refund. Can our advocates help make a terrible situation a little better?

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