The long weekend he spent at the Lady Luck Hotel and Casino was a distant memory to David Burford, who checked into the Las Vegas resort with his family back in 2004. But not to a Boca Raton, Fla., company called First Class Travel Wise, which contacted him out of the blue recently and ordered him to pay an extra $433 for his vacation.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an