Chain hotels can be depressing places, because when you’ve seen one, you’ve seen ‘em all.
LAKE MARY
I stayed at the Hyatt Place in Lake Mary, Fla., this weekend, one of the “new build” Hyatt Place properties that opened in January. Sharp looking hotel, isn’t it? That’s the first thing I liked about it.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an