Michelle Frias wants $10 million from Comcast. No joke. That’s what she says the value of her claim against the cable giant is.
Somewhere along the Kenya-Tanzania border, 8,000 miles and eight time zones from home, I got the news no traveler wants to hear: My email account had been compromised.
After Gordon Howe purchased a DISH broadband service with no data limit, he was ecstatic and relieved. As a disabled veteran, Howe relies on the Veterans Health Care website, communicates regularly with his doctors and needs constant weather updates as he lives in a mountainous rural area.
Two weeks later, Howe discovered his data was “throttled,” a technique used by data carriers to limit bandwidth, producing agonizingly slow connection speeds. For Howe, the throttled level of data was of no use.
Not all internet retailers are created equal. Hazel Wentt learned that important lesson when she recently purchased a wig from an online company called Aliexpress.
While many of us are technologically savvy and can instantly recognize an email or internet scam, there is a vulnerable population that can’t.
Who broke the contract — CenturyLink or Terri Trier? That’s the question we have to answer today. At stake: a $200 early termination charge.
Like it or not, Wi-Fi is becoming more and more common in the air. And so are the complaints about
It has been one of the most unquestioned pieces of travel advice since the first WiFi hotspot flickered to life
From “free” airport wi-fi to tethering, here’s a quick guide on how to find an Internet connection at the airport.
One of the first questions I ask when someone needs help is: Could I see the correspondence between you and the company? When Steven Price showed me his back-and-forth between with a company called Surfbouncer, I was speechless.
When Dawn Lyon returns from Canada, there’s a nasty surprise in the mail — an $800 bill for roaming charges from Sprint. But wait! Didn’t she make arrangements before leaving?
As I reviewed my hotel bill at Harveys Lake Tahoe recently, I noticed something unusual: Instead of charging me $11 a day for wireless Internet, they were asking for three times as much.
What could be more absurd than paying a surcharge for a wireless Internet connection at your hotel?
I’m writing this from the Vista Café on Deck 4 of the Disney Dream. But it’ll probably take half an eternity to post it, because the “high speed” wireless connection on the ship is significantly slower than what I’m used to on dry land.
Michael Rosenthal is promised a high-speed Internet connection when he reserves a room at the Ramada Charleston through Hotels.com. Problem is, there’s no connection in the Ramada’s rooms when he checks in. What now?
Maybe it was the appearance of the fabled Google Phone — also called the Nexus One — over the weekend. Then again, maybe it’s all this recent talk about cloud computing, and the potentially game-changing Chrome operating system.
What’s the most maddening thing about airfares? Probably the pricing. You’re offered a low “base” fare, only to have fees, taxes and surcharges tacked on to it. By the time it’s all added up, the fare has doubled. Why can’t they just quote an all-inclusive price to begin with? That’s what Stanley Gyoshev, who founded the online travel agency Lessno with Assen Vassilev, thought. So they did something about it.